Shipping policy

Last updated: September 28, 2026

Where we ship

We ship to addresses in the United States, including PO boxes. We don't ship internationally yet.

Shipping cost

Standard shipping is free on orders of $125 or more, after discounts. Rates for smaller orders and faster options like 2-day and next-day are shown at checkout.

When your order ships

Orders placed by 3 PM Central Time on a business day usually ship the same day, and most orders ship within 2 business days. Business days are Monday to Friday, excluding U.S. federal holidays. Standard delivery usually takes 2 to 8 business days after shipping. Delivery dates are estimates, not guarantees.

Pre-orders

Pre-order items ship on or around the date shown on the product page. If we can't ship by that date, we'll email you with an updated date and you can cancel for a full refund. If your order includes both pre-order and in-stock items, we may ship them separately or together when the pre-order item is ready. We'll tell you which at checkout or by email.

Tracking

We'll email you tracking information when your order ships. Tracking can take up to 24 hours to update after the carrier's first scan.

Wrong address

Email info@tgthr.shop right away. We can update the address if the order hasn't shipped yet. Once it ships, we can't change it.

Lost, stolen or damaged packages

If your tracking says delivered but you can't find your package, check with neighbors and your building's mail area, then email us within 14 days of the delivery date. If a package is lost in transit or arrives damaged, email us with your order number and photos. We'll work with the carrier and make it right.

Questions

Email info@tgthr.shop.